Three things to hold

Where are your limits at Skol Casino?

Play only from 18, and deposit limits, loss limits, session reminders, cooling-off periods and self-exclusion sit in every Skol Casino account.

Set a limit

Regulated by the UK Gambling Commission under license 28854-6164-R-560199 since 2009.

Five

The essentials at a glance

After a minute here you will know whom to ring and where your own limits live.

Minimum age18+

Regulator and licenceUK Gambling Commission, 28854-6164-R-560199

National registerGAMSTOP

Helpline0808 8020 133

Limit questions[email protected]

Inside your account

Deposit limits, loss limits, reminders, pauses, exclusions

Skol Casino keeps these five tools open to you from the first deposit onwards, no request needed.

Cap set in advance

A deposit limit caps what you can add to the account over a set stretch of time. Switch it on before the first deposit of a session, while the plan is still yours.

Set the loss line

A loss limit stops further play once your net losses reach a figure you chose earlier. Reach for it when your spare money is fixed and you want the boundary drawn ahead.

How long have you played?

Session reminders flag how long you have been playing, so you can decide whether to carry on. Turn them on when a session tends to run longer than you intended.

Take a break

A cooling-off period pauses your account for a while, keeping you out of the lobby and the tables. Use it when you want a break without shutting the door for good.

A pause or a full stop

Self-exclusion closes your access for a long stretch and stays in place once started. Choose it when you want a firm stop rather than a short pause.

A short walk through

Put your own figure in place

Use this walk-through the first time you want a cap you have chosen yourself.

Confirm your details

Open your profile from the menu in your account and check that your details, email above all, are the ones you expect.

Limits in one place

Look for the responsible gambling area within the profile, where the limit and pause settings are grouped together for you.

Choose what to cap

Pick the type of limit you want, whether that is a deposit limit or a loss limit, and note the stretch of time it will cover.

Check it saved

Confirm the figure and then reopen the section to be sure the new limit is displayed. If it is not showing, ask support before you play.

Stepping back for a day or for months

A pause that ends on its own. Setting a pause in your account blocks play for a stretch of hours or days you choose. Choose it from your account settings, and the block lifts by itself at the end of the term.

A stop that stays shut. Closing access for a long period is the deeper option, and it stays in place even if you change your mind. Start it in your account settings, and it covers the whole period you select.

Signing up to GAMSTOP. The national scheme for this market is run by The National Online Self Exclusion Scheme Limited. Registering takes a minimum of 6 months, with options up to 5 years, applied for through its own site and taking up to 24 hours to come into effect. gamstop.co.uk

Two places to call

A free ear at any hour

Talking is part of how this account is meant to be used, not an admission of failure.

National Gambling Helpline (GamCare)

The National Gambling Helpline, run by GamCare, answers 24 hours a day, free of charge, for players and for anyone close to them, and passes people on to local support. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Gamblers Anonymous holds peer-led meetings at no cost, with no appointment needed, and welcomes family and friends alongside players in mixed meetings. gamblersanonymous.org.uk

Gambling that has stopped feeling like entertainment

Catching these early is easier than catching them later, because play that stops feeling like entertainment is easier to step back from while it is still small. A limit or a pause is a sensible first move; please also talk to someone if you can.

Look through these and ask yourself whether any of them fit lately.

Playing longer than you meant to
Chasing money you have lost
Spending money set aside for bills
Hiding your play from people close to you
Borrowing to keep playing
Feeling flat when you are not playing
Playing to escape a low mood

Your questions

Limits, pauses and exclusions explained

Straight answers, in the same plain way we set up every safeguard in your account.

Does a self-exclusion last the full time I picked?+

Yes. You choose the period when you set it, and it stays in place until that period ends. No request to lift it early is accepted, so pick a length you can live with.

Can I get advice if someone close to me plays too much?+

Yes. The National Gambling Helpline run by GamCare is free on 0808 8020 133, day or night, and its advisers speak with relatives and friends as well as players. Gamblers Anonymous also welcomes family members at its meetings.

Where do I adjust a limit I picked earlier?+

Head to the same section of your account where you first set it. Your current deposit and loss limits are listed there, and you can change or remove one whenever you wish.

Will excluding myself here keep me out of other casinos too?+

Not on its own. A self-exclusion in your Skol Casino account covers this site only; to be blocked across other UK-licensed operators, join GAMSTOP, the national online self-exclusion scheme.

How do I shut my account for good?+

Message our support team at [email protected] and say you want the account closed permanently. They confirm the closure with you, and any remaining balance is settled under the usual withdrawal rules.

What does a short pause do to my account?+

A cooling-off period freezes play for the stretch you choose, and the same shield applies to deposits and to bonuses while it runs. Once it expires, your account opens up again without you having to ask.